If you forgot an item in the vehicle, the simplest way to recover a lost item is to directly contact your driver.
You Left an Item in Your Rideshare Vehicle If you have a dispute or questions about charges, credit, discounts, or fees, simply go to Lyft’s Fees and Charges page within their Help Center and someone will get back to you. While there is no direct Lyft phone number for you to call, that doesn’t mean you can’t get help.
Whatever the issue, you want to dispute the charges for your trip and you want help now. Or maybe you were charged incorrectly for your ride or the price was higher than you expected. Maybe you thought you had updated your payment to pull from a gift card rather than your debit card. Whether your Lyft account is connected to your debit card, credit card, or Google Pay, sometimes the payment situation can get a little muddled. You Want to Dispute the Charges for Your Lyft Ride You should expect a call from a customer support team member within a few minutes. While you could go to the driver-specific help page on the Lyft website, for faster help go to the Lyft Driver app’s Help tab and hit “Call Me.” The best thing to do is “call” Lyft and inform them of the problem right away. If you’re a Lyft driver who’s having an issue with the Lyft app, you have more direct phone support. You can do this via the app on your smartphone or on your computer.Įither way, you can browse through common issues (such as not being able to request a ride) and submit your request. If you’re a Lyft passenger and you’re having technical difficulties, the most efficient way to get help is to visit the Lyft Help Center. You’re Having a Problem With the Lyft Platform
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While there are many reasons why you may want to contact Lyft customer support, we’ve curated this list of the primary concerns (with solutions) that commuters and drivers come across when using the app. 7 Ways to Contact Lyft Customer Service for Rider and Driver Support.